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FREQUENTLY ASKED QUESTIONS (FAQs)

What is ml aquatic?

ML Aquatic is a Philippine-based online aquarium store specializing in premium fish foods, probiotics, water conditioners, supplements, and aquarium care products. We carefully select trusted brands to help hobbyists maintain healthier fish and thriving aquariums.

What fish are your products suitable for?

Our products are formulated for a variety of ornamental aquatic animals, including:

• Betta
• Guppy
• Molly
• Platy
• Swordtail
• Channa (Snakehead)
• Goldfish
• Koi
• Shrimp
• Other freshwater ornamental fish

Each product page lists its recommended species.

Do you ship nationwide and how long will it take?

Yes. We deliver anywhere in the Philippines through trusted courier partners.

Estimated delivery times:

• Luzon: 1–3 business days
• Visayas: 3–6 business days
• Mindanao: 3–7 business days

Delivery times may vary depending on your location and courier operations.

What products do you offer?

We offer a growing range of aquarium products, including:

• Premium fish food
• Probiotics
• Water conditioners
• Dechlorinators
• Dietary supplements
• Colour-enhancing fish food
• Growth formulas
• Aquarium accessories
• Beginner fishkeeping kits

Our featured brands include FINY and KOIKA.

DO YOU HAVE PRODUCTS FOR BEGINNERS?

Yes. We offer beginner-friendly aquarium products and starter kits, including our Basic Kit for Livebearer Fish, which contains essential products to help maintain a healthy aquarium.

DO YOU SELL PROBIOTICS AND WATER TREATMENTS?

Yes. We offer probiotics and water care products designed to:

• Improve digestion
• Support immunity
• Enhance water quality
• Reduce harmful waste
• Remove chlorine from tap water
• Promote healthier aquatic environments

What should I do if I receive a damaged or incorrect item?

Please contact us immediately with your order number and an unedited unboxing video. Photos of the item may also be requested. We'll review the issue and provide a replacement or appropriate resolution according to our Return & Refund Policy.

Help and Frequently Asked Questions (FAQs)

ABOUT US
We provide high-quality fish care products imported from Vietnam, helping aquarium enthusiasts across the Philippines maintain healthier fish and cleaner aquatic environments.

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© 2026 ML Aquatic. All Rights Reserved.

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